Network Status

TRAKK Network Status

Network is operating normally.

Realtime Online Network

Network is operating normally.

VPN Network

Network is operating normally.

Point of Sale

Network is operating normally.

Technical Support

Log a Ticket

We’re here to help and support you. To raise a support query, please use the below form. Choose your query type from the drop down. You should then receive a reference number.
We’ll respond to you as soon as we can.

Thank you for taking the time to contact us and have a great day.


Support Details

Support via Email

We provide clients with easy Email and Ticket Support, simply choose what works best for you and we’ll resolve your issue as soon as possible.

Log a Ticket

Support via Phone

Want to talk to someone over the Phone?

We gladly assist our clients telephonically during the hours outlined below.

CALL: 0861 327 8638

Mon-Fri 07:30-19:30
Sat-Sun 08:00-15:00

* Standard call rates.
Free Landline minutes do not apply.

Office Hours

Telephone: 0861 327 8638

Operations Hours: 07h30 till 17h30
After Hours: 17h30 till 07h30

Saturday: 08h00 – 14h00
Sunday: 09h00 – 13h00

IoT Support Desk

Telephone: 012 686 3322

Operation Hours: 07h30 till 17h30

Log a complaint


Customer Login