Contact Us

We’d love you to contact us so that we can guide, advice and deliver on our promise of fast, efficient and effective service. Visit us, send us a mail, call us or reach out to us on any of our Social Media channels. We look forward to hearing from you.

Please contact us by using any of the following platforms


For all Sales, Support and Customer Care enquiries, call

Social Media
Twitter: @FastNetZA
Facebook: FastNetZA
LinkedIn: FastNet

ICASA Licenses
In order to fulfil it’s legal obligations, FastNet is required to hold both ECS (Electronic Communications Services) and ECNS (Electronic Communications Network Services) licences from ICASA. For any ICASA related queries, please follow this link: ICASA Licenses

Centurion (Head Office) Building No. 22
Cambridge Office Park
No. 5 Bauhinia Road
Highveld Technopark
Cape Town Unit G9
The Courtyard
Central Park
Esplanade Rd
Century City
Cape Town
Durban Unit 217 Ridge 4
Ridgeside Office Park
45 Richefond Circle
Port Elizabeth Ascot Office Park
Conyngham Road
Mount Croix
Port Elizabeth

PO Box 10311

Latest News
Check out FastNet's IoT academy and South Africa's first LoRaWAN.
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  • A great big thank you for the splendid service. We were experiencing difficulties with our mobile network and the FastNet team went out of its way to address my concerns

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  • The technology provided by FastNet has enabled our team to provide our customers with the best possible service levels. Equipping our team with the necessary technological tools has afforded us

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  • A positive customer experience is a vital part of our business, so it is crucial for us to ensure that our stores run smoothly. FastNet’s extensive product range has really

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  • Tiger Wheel & Tyre have used FastNet’s devices for over 10 years in many of our stores across the country. We have only had great service and reliability from FastNet

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  • News : FastNet Black Friday Support Hours

    The significance of Black Friday to South African retailers has grown significantly over the last few years. eNCA announced...

  • News : FastNet Freemium WiFi Pays for Itself

    Retail WiFi is more than just keeping clients longer at a coffee shop or offering high speed internet at...

  • News : FastNet launches managed WiFi solution for retailers and restaurants

    FastNet, a wholly owned subsidiary of Telkom Group, announced last week the launch of iF@st, a fully managed Wi-Fi...

  • News : FastNet Receives PCI DSS 3.2 Certificate

    FastNet, a leading electronic payment transaction connectivity provider to businesses across South Africa, has been certified to comply with...

  • News : FastNet Alarm System Monitoring Launches

    FastNet, a fully owned subsidiary of Telkom, today announced the launch of #ArmOut.  #ArmOut is a Remote Alarm...

  • News : SA IoT developers talk to FastNet

    The majority of IoT hardware developers that we encounter face common design challenges: battery life of their sensors, the...

  • News : FastNet launches online survey for IoT developers

    FastNet, a wholly owned subsidiary of Telkom, today released a quantitative survey to the IoT developer community. The purpose of...

  • News : FastNet Connects with Young People at the Innovation Hub #GkHack16

    FastNet, a leading enabler of internet of things solutions to enterprises in South Africa, has been invited to co-sponsor the...

  • News : More on the 4Ps of IoT from FastNet

    In the current economy, the need to reduce costs, introduce differentiation and improve compliance has never been greater. Businesses...

  • News : SME Data Network Connectivity 101

    As South Africa tries to improve its economy through SMEs, growing businesses demand always on, broadband connectivity. Whether the business...

  • News : Boost your business with a high-speed data connection from FastNet

    The way businesses operate in the digital age is rapidly changing. We exist in an real-time world where connectivity...

  • News : FastNet to participate at 2016 Joburg My Business Expo

    FastNet is participating on 10 March 2016 at the My Business Expo in Midrand. The event is marketed by...

  • News : FastNet to speak at next CIO roundtable

    FastNet, a leading enabler of internet of things solutions to South African enterprises, has been invited by Microsoft to...

  • News : FastNet launches Twitter presence

    FastNet, a leading provider of wireless connectivity and business enhancement products, has launched its Twitter presence. @FastNetZA offers latest IoT...

  • News : FastNet announces IoT academy

    FastNet, a wholly owned subsidiary of the Telkom Group, announced today progress on Africa’s first dedicated M2M network. The...

  • News : FastNet attends the 2nd LoRa Alliance Conference in Paris

    As a founder member of the LoRa Alliance (an international effort to standardize connectivity for the Internet of Things),...

  • News : FastNet launches nationwide LoRa™ network designed for smart metering

    FastNet, a leading machine-to-machine (M2M) operator and part of the Telkom SA Group, has announced the utility sector launch...

  • News : FastNet offers workshops to SA business owners about ‘The Internet of Things’

    FastNet, a leading machine-to-machine (M2M) operator and part of the Telkom SA Group, have formally announced joining the LoRa™...

  • News : FastNet joins new LoRa™ alliance to enable worldwide mobility for ‘The Internet of Things’

    FastNet, a leading Machine-to-Machine (M2M) operator and part of the Telkom SA Group, have formally announced joining the LoRa™...

  • News : FastNet launches South Africa’s First purpose built IoT Network

    FastNet, a leading M2M operator and part of the Telkom SA Group has today announced its intention to build...

  • News : Seamless payment key to maintaining the attraction of the in-store shopping experience

    Despite the growth in e-commerce, many consumers – both local and global – still prefer to shop in-store. A...

  • News : The importance of PCI compliance to combat credit card fraud

    The latest statistics from the South African Banking Risk Information Centre (Sabric) revealed that South Africa’s banking industry lost...

  • News : SA businesses ignore WiFi at their peril

    If a business has a waiting area designed for customers pending conclusion of a service, WiFi provides the perfect...

  • News : Integrated technology boom set to improve business efficiency in SA

    Developments within the M2M sector are now enabling technology to become more accessible to business owners, says Duncan Ellison,...

  • News : Latest cyber virus highlights importance of secure payment network for SA businesses

    The variant of the Dexter virus – malware that attacks POS devices – has resulted in financial losses for...

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